bajielive Terms and Conditions

1.1 Parties to the Agreement

These terms and conditions apply between the bajielive platform ("we", "our", or "bajielive") and any registered or unregistered user ("you", "member"). By accessing or using this platform, you confirm that you have read, understood, and accepted these terms in full.

1.2 Scope of Services

bajielive provides the following services:

• Online slot games and live casino games
• Cricket and other sports betting
• Fishing games and arcade games
• VIP membership and special promotions

The above services may change from time to time. bajielive reserves the right to add or remove any service without prior notice.

1.3 Applicable Law

These terms and all matters referred to herein will be governed by applicable law. bajielive advises users to be aware of the laws in their own country and to act responsibly accordingly.

2.1 Registration Requirements

To open an account with bajielive, you must meet the following conditions:

• You must be 21 years of age or older.
• Your name, date of birth, email address, and contact details must be accurate and complete.
• One person may operate only one account — multiple accounts are strictly prohibited.
• You must accept these terms and conditions when completing registration.

2.2 Accuracy of Information

All information provided during account registration must be true, accurate, and complete. If false or incomplete information is provided, bajielive reserves the right to immediately suspend or close the account and forfeit any associated deposits or winnings. Members must keep their registered information up to date at all times.

2.3 Identity Verification (KYC)

bajielive may request verification of a member's identity at any time. In such cases, the member may be required to submit the following documents:

• Scan copy of National ID (NID) or passport
• Recent bank statement or proof of mobile banking transactions
• Utility bill or other official document as proof of address

The withdrawal process may be put on hold until verification is complete.

3.1 Minimum Age Requirement

bajielive services are for persons aged 21 and above only. Use of this platform by minors is strictly prohibited. If there is any doubt regarding age, bajielive reserves the right to suspend the relevant account immediately.

3.2 Guardian Responsibility

If there are minors in your household, it is your responsibility to ensure they cannot access your bajielive account. Always keep your login details confidential and log out after using the device.

4.1 Password and Login Details

It is your own responsibility to keep your account username and password completely confidential. bajielive will never ask for your password. Please follow these guidelines:

• Use a strong password — a combination of letters, numbers, and special characters.
• Do not share your password with anyone.
• Avoid accessing your account on public Wi-Fi.
• Always log out after use.

4.2 Suspicious Activity

If you notice any unauthorized access or suspicious activity on your account, immediately email [email protected] or contact us through 24/7 live chat. bajielive will not be responsible for any loss resulting from a breach of account security caused by a member's own negligence.

5.1 Supported Payment Methods

bajielive currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

All transactions are conducted in Bangladeshi Taka (BDT / ৳).

5.2 Deposit Limits and Rules

• Minimum deposit: ৳300 for each method.
• Deposits are generally credited to the account instantly.
• Deposited funds must come from a payment method registered in your own name — deposits through third parties are prohibited.
• If you have any issue with a deposit, contact 24/7 live chat.

5.3 Withdrawal Limits and Process

• Minimum withdrawal: ৳800.
• Processing time: Generally within 1 hour.
• Withdrawal requests can only be made to the same payment method used for the deposit.
• bajielive may require KYC verification to be completed before processing a withdrawal request.
• Withdrawals may be delayed if bonus wagering requirements have not been met.

6.1 Welcome Bonus

bajielive offers new members a 100% bonus on their first deposit up to ৳10,000.

• Example 1: Deposit ৳1,000 and receive ৳1,000 bonus → total balance ৳2,000.
• Example 2: Deposit ৳22,000 and receive ৳10,000 bonus → total balance ৳32,000.

Account verification must be completed and these terms and conditions must be followed in order to receive a bonus.

6.2 Wagering (Turnover) Requirements

All bonuses must meet a 10x wagering requirement before withdrawal. For example, if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing.

• The time limit to complete the wagering requirement is 30 days from the date the bonus is issued.
• If the requirement is not met within the specified time, the bonus will be cancelled.
• Wagering calculations apply only to bets placed on games approved on bajielive.

6.3 General Terms for Promotional Offers

• Each promotion may have its own terms — the specific terms stated on the promotions page apply.
• Multiple bonus codes cannot be used at the same time unless specifically permitted.
• bajielive reserves the right to modify or cancel any promotion at any time.
• If multiple accounts created to take advantage of bonuses are identified, all associated accounts will be closed.

7.1 Fair Play Guarantee

bajielive is committed to ensuring fair and transparent results across all games. The games on our platform are developed by leading software providers and are operated using Random Number Generator (RNG) technology.

7.2 Betting Limits

The minimum and maximum bet amounts for each game are displayed in the game lobby. bajielive reserves the right to change betting limits for a specific member, particularly after a large win or when an unusual betting pattern is identified.

7.3 Technical Errors

If a technical error or disconnection during gameplay affects the result of a game, bajielive may cancel the relevant game's bet and return the deposited amount. Any incorrect winning amount displayed due to a technical error will not be considered a real win.

7.4 VIP Program

bajielive has five VIP tiers, each offering weekly cashback benefits:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

VIP tier advancement depends on regularity and activity of play.

8.1 Activities Prohibited on the Platform

The following activities are strictly prohibited on the bajielive platform:

• Creating multiple accounts for the same person.
• Manipulating or engaging in fraudulent activity to take advantage of bonuses.
• Playing games using software bots, automated scripts, or artificial intelligence.
• Attempting to exploit technical vulnerabilities or flaws in the platform for personal advantage.
• Making transactions through third-party payment channels.
• Conducting money laundering or illegal financial activities.
• Impersonating bajielive staff or spreading misleading information.
• Harassing or attempting to harm other members.

8.2 Code of Conduct in Live Chat

Members must maintain respectful and polite behavior when communicating with customer support. The use of obscene, offensive, or threatening language is prohibited and may result in account suspension.

9.1 Closure by bajielive

bajielive may suspend or permanently close an account under the following circumstances:

• If any clause of the terms and conditions is violated.
• If false or misleading information is provided.
• If fraud, forgery, or prohibited activities are carried out suspiciously.
• If cooperation with KYC verification is not provided.
• If required documents are not submitted within the specified time after being requested.

If an account is suspended, the available balance (excluding bonuses) will be returned after verification — however, this does not apply in cases of fraud.

9.2 Closure Request by the Member

If you wish to close your account, please email [email protected] or contact us via 24/7 live chat. All active bonus conditions and existing balance must be settled before the account is closed.

10.1 Service Guarantee

The bajielive platform operates on an "as is" basis. We aim to provide uninterrupted service, however the service may be temporarily disrupted due to technical issues, maintenance, or other reasons. bajielive will not be held liable for any loss caused by such disruptions.

10.2 Third-Party Services

bajielive relies on third-party game providers, payment gateways, and other service providers. bajielive will not be directly liable for any loss caused by issues with these third parties, however every effort will be made to assist in resolving such issues.

10.3 Financial Loss

The risk of financial loss always exists in online gaming. bajielive does not guarantee that you will profit from playing games. Game outcomes are entirely random and determined by the algorithms of the gaming system. bajielive is not liable in any way for financial losses.

11.1 Data Collection & Use

bajielive collects and processes members' personal information for the purpose of providing services. We never sell your personal information to third parties. For more details, please read our Privacy Policy page.

11.2 Cookies

The bajielive website uses cookies. Cookies help improve your browsing experience and monitor service quality. By using this site, you are agreeing to the cookies policy.

12.1 Commitment to Responsible Play

bajielive believes that gaming should be a form of entertainment — not a source of income. We ask all our members to keep the following in mind:

• Never place bets beyond your means.
• Play for entertainment — not to recover losses.
• Take regular breaks and set limits on your playing time.
• Keep your account secure from children and family members.

12.2 Self-Exclusion & Limit Setting

If you feel that gaming is having a negative impact on your life, visit our Responsible Gaming page or contact our support team. We are able to set deposit limits, arrange temporary breaks, or implement permanent self-exclusion. bajielive gives the highest priority to responsible gaming.

13.1 Right to Amend

bajielive reserves the right to change these terms and conditions at any time. Registered members will be notified by email before any significant changes, and the updated date published on the website will be revised.

13.2 Continued Use After Changes Constitutes Acceptance

Continuing to use the platform after updated terms and conditions have been published will be considered as your acceptance of the new terms. If you do not agree to the new terms, please stop using the platform and request account closure.

14.1 Ways to Get Support

If you have any questions or comments about these terms and conditions, please contact our support team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our customer service team is available seven days a week, twenty-four hours a day, and is fully capable of providing support in Bengali.

14.2 Dispute Resolution

If you have a disagreement or complaint about any matter, please first try to resolve it through our customer support team. We take every complaint seriously and try to provide a resolution as quickly as possible. All disputes are first addressed through friendly discussion.